Purchase or Payment Information
- How can I ensure I am making a correct payment when using a QR Code or copy and paste code with PIX?
- How does payment via PIX work?
- How do I update a WEpayout payment slip?
- How do I issue a duplicate payment slip?
- How can I guarantee that the paymente slip was issued by WEpayout?
- How can I make sure that the payment slip corresponds to the shop I bought it from?
- I've received a WEpayout slip, but I don't know which shop it's from.
- Can I make my purchases directly with WEpayout?
- I made the payment to WEpayout, but I haven't received the product.
- What is the delivery time for my purchase?
- I paid a boleto at the weekend, how long does it take to confirm payment?
- Is it possible to advance the confirmation of a purchase paid for by Bank slip?
- I made the payment, but my purchase is still pending in the shop
- Does PIX have an expiry date?
- Can I pay an overdue slip?
- I made the payment to WEpayout, but the store I bought it from claims not to have received it
- I tried to pay the slip on Internet Banking and got an error message.
- invoice paid in duplicate
- How can I find out which store I bought from?
- I received a duplicate charge on my credit card
- I can't make any purchases with my card.
- Why was the payment confirmed on WEpayout but not on the site where I made the purchase?
- Which card brands does WEpayout accept?
- My invoice has expired or I'm not going to pay, what now?
- The address on my invoice is wrong, what should I do?
- How long does it take to confirm payment of invoice?
- How do I track my order?
- What should I do if my order has been delayed?
- How can I contact the purchase site?
- I paid twice for the same order. What should I do?