Purchase or Payment Information
- How can I ensure I am making a correct payment when using a QR Code or copy and paste code with PIX?
- How does payment via PIX work?
- How do I update a WEpayout payment slip?
- How do I issue a duplicate payment slip?
- How can I guarantee that the paymente slip was issued by WEpayout?
- How can I make sure that the payment slip corresponds to the shop I bought it from?
Cancellations and Refunds
- What happens when a purchase is reversed?
- Why was my order canceled?
- How soon will I receive my refund?
- I've already asked the site for a refund, but I haven't heard back. What should I do?
- How do I know if my refund has already been paid?
- My card was canceled, how do I get a refund?