I've only received part of my refund, what should I do?

Refunds on purchases can come in two forms: full or partial.

This will depend on whether the request relates to all the products purchased, whether the purchase was made with a discount coupon or whether the purchase was made in installments.

To better understand how refunds work on the shopping site, you can contact them directly for more information.

For refunds on purchases made with a discount coupon, the refund can only be for the amount paid, not including the discount.

For purchases made in installments, the refund can also be made in installments on each invoice.