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  1. Help Center WEpayments
  2. Purchasing Products/Services - Pix, Boleto and Credit Card
  3. Cancellations and Refunds

Cancellations and Refunds

  • What happens when a purchase is reversed?
  • Why was my order canceled?
  • How soon will I receive my refund?
  • I've already asked the site for a refund, but I haven't heard back. What should I do?
  • How do I know if my refund has already been paid?
  • My card was canceled, how do I get a refund?
  • I've only received part of my refund, what should I do?
  • How do I request a refund for a purchase I made via Pix or Boleto?
  • How do I cancel my purchase?
  • I want to ask for a refund on a purchase. What should I do?
Help Center WEpayments
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