In this case, you need to contact Decolar for more information about the refund.
In some cases, Decolar pays part of the amount through WEpayments (formerly WePayout) and the other part through credit card or another payment method. Therefore, it is important to contact Decolar so that they can send you more details about your refund request.
WEpayments processes payments according to Decolar's instructions and we do not have access to additional information regarding the original purchase amounts.
If you have any questions about the refund you requested, you can access Decolar's help page.
I hope this helps! :D
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