How does WEpayout process the refund requested on Viajanet?

WEpayments (formerly WEpayout) makes the reimbursement payment according to the guidelines given by Viajanet, and the payment is made exclusively to a bank account associated with the CPF or CNPJ of the person who registered the data on the site at the time of purchase.

In some cases, we send an e-mail to the e-mail address registered with Viajanet, requesting confirmation of the beneficiary's bank details.

For more information on refunds, you can access the “My Trips” option on the Viajanet website or app.

I hope I've helped! :D