Refund not available on the link received by e-mail

Check the date you received the e-mail. If you received it more than 30 days ago, the link you received will have expired and you will no longer be able to access it.

In this case you should contact Decolar to request a refund again.

If you received the email less than 30 days ago, please contact us and let us know what happened so we can check and send you the link again.